Questions? Sorted.

Choose your preferred cap, select any available options, and follow the checkout steps to complete your purchase.

Contact us as soon as possible. We’ll do our best to help, but changes and cancellations cannot be guaranteed once an order enters processing or ships.

You’ll receive an order confirmation email after completing your purchase. If it doesn’t arrive, check your spam folder before contacting us.

Visit our Size Guide for measuring instructions and general fit guidance. Check each product page for style-specific fit details.

We aim to represent our products accurately. Colours may appear slightly different depending on your screen settings and lighting.

Some styles may be restocked, while others may be released in limited quantities. Follow TRSHPNDA for updates on releases and restocks.

Processing times, available shipping methods, and estimated delivery times are outlined in our Shipping policy and at checkout.

When tracking is available, you’ll receive a link in your shipping confirmation email. Updates may take some time to appear.

Available destinations and shipping rates are displayed at checkout. International orders may be subject to import duties or taxes.

Eligible items can be returned within 30 days of delivery, subject to the conditions in our Returns policy.

Approved refunds are issued to your original payment method. The time it takes to appear depends on your payment provider.

Contact our support team with your order number and photos of the issue so we can review it and help with next steps.