Return Window
Eligible items can be returned within 30 days of delivery. To qualify, your return request must be submitted within this period and the item must meet the conditions outlined below.
No hard feelings
We want you to feel good about what you wear. If it’s not the right fit, here’s how to request a return for an eligible purchase.
The return window
30 days.From delivery, for eligible items that meet the store’s return requirements.
Eligible items can be returned within 30 days of delivery. To qualify, your return request must be submitted within this period and the item must meet the conditions outlined below.
To qualify for a return, your item must be:
Items showing signs of wear or damage may be ineligible for a refund. Please handle and try on headwear carefully.
Please use the support contact provided in your order confirmation or on the official store contact page. Wait for return instructions before sending an item back.
Once your return arrives and passes inspection, we’ll notify you of the outcome. Approved refunds are issued to your original payment method. The time it takes to appear depends on your payment provider.
Return shipping arrangements and responsibility should be confirmed with the support team before sending an item back. Original shipping charges and any exceptions are subject to the store’s confirmed policy and applicable law.
If your order arrives damaged or you receive the wrong item, contact the support team with your order number and clear photos of the issue. We’ll review the details and help with the next steps.
Exchanges depend on product availability and may require returning the original item before placing a new order. Any final-sale restrictions are subject to applicable law.
Before publishing, confirm the return-contact method, shipping responsibility, refund timing, and any final-sale terms. This page does not limit rights under applicable consumer protection laws.